Within the competitive environment in which the company must develop and develop its activity, it is necessary to know methodologies that help us to increase productivity so that the company can compete with the best guarantees.

On the other hand, the knowledge factor is becoming more and more important in our companies and the correct management of the human factor is an essential element for the good management of the companies.

This course can be taken in classroom or Dual modality.

To acquire the basic theoretical knowledge necessary for a correct Organization and Management of work, both in the Industrial Company as well as in the Service Company and in the Administration Companies.

It also tries to develop the necessary methods to successfully analyze the investigation and analysis of the causes that originate low productivity at work.



Competences of the module:

- MO3OE1: Ability to model industrial organization problems, resolution techniques and decision support: risk analysis, system modeling, optimization and simulation techniques.

- MO3OE2: Identify new techniques and tools for the organization and management of companies.

- MO3OE4: Manage the experience and knowledge of the members of the organizations to achieve operational improvements.



Learning outcomes:

RA1. Know the concepts of productivity and efficiency, and be aware of their importance.

RA2. To understand, explain and apply the SMED technique.

RA3. To know the 5S methodology.

RA4. Know how to use different work measurement methods.

RA5. Know, define and apply the default times.

RA6. Differentiate between deterministic and random interferences between machines and operators.

RA7. Know how to determine the number of machines to assign to each operator to avoid interferences between machines.

RA8. Know the characteristics and the different phases of Industrial Design.

RA9. Know and put into practice the deployment of the QFD quality function.

RA10. To know how to apply Value Analysis.

RA11. Know and put into practice Agile Management.

RA12. Learn job evaluation methods.

RA13. Know the importance of the human factor in productivity and differentiate the different types of motivational factors of staff.

RA14. Know, identify and analyze new techniques and tools related to the subject.

TOPIC 1. Company, productivity and costs.

TOPIC 2. Study of work, improvement of methods and times.

TOPIC 3. SMED technique.

TOPIC 4. 5S's technique.

TOPIC 5. Work measurement.

TOPIC 6. Timing by chronometer.

TOPIC 7. Instantaneous observations.

TOPIC 8. Predetermined times.

TOPIC 9. Normalized data.

TOPIC 10. Continuous improvement. Variability analysis.

TOPIC 11. Machine interferences.

TOPIC 12. Industrial design.

TOPIC 13. QFD technique.

TOPIC 14. Value analysis technique.

TOPIC 15. Job evaluation.

TOPIC 16. Remuneration.

TOPIC 17. Motivation.

The course consists of 6 ECTS credits, which means 150 hours of student work.

These 6 credits are divided into:

-Master classes (45 hours) where the theoretical concepts will be presented and exercises will be carried out in the appropriate topics.

-Classroom practices (15 hours), in which a series of compulsory practices will be carried out. These practices will be carried out in groups and/or individually according to the teacher's indications.



In addition, during the course a group work related to the subject of the course must be carried out. The realization of the work is compulsory. The work will be proposed by the group of students and must be approved by the teacher of the subject prior to its realization. The delivery of the work will be established during the course.



Dual Modality:

Students taking the course in this modality will follow the training methodology based on the ehuDUALA Dual Training model (https://www.ehu.eus/es/web/ikasi/ehuduala).



In the event that health conditions prevent the realization of a teaching activity and/or face-to-face evaluation, a non-face-to-face modality will be activated, of which students will be promptly informed.

• Continuous Assessment System
• Final Assessment System
• Tools and qualification percentages:
  • Written test to be taken (%): 55
  • Multiple-Choice Test (%): 10
  • Realization of Practical Work (exercises, cases or problems) (%): 25
  • Group Work (%): 10

CONTINUOUS EVALUATION SYSTEM

The date of delivery of the work and internship reports will be specified by the faculty and communicated to the students at the time of their proposal. These tests or complementary activities will be mandatory, i.e., it will be necessary to take them and obtain a minimum grade of 4.5 out of 10 or the equivalent proportional grade, according to the maximum score established by the teacher, to pass the course itself. The maximum total grade to be obtained between the sum of the Practical and Teamwork grades will be 4.5 points, equivalent to 45% of the final grade.

In any case, in order to pass the course it will be necessary to pass the practical and theoretical part of the exam, that is, to obtain 50% of the points in each part so that the obtained scores can be added together.

Once the exam, work and practicals have been passed, the final grade will be the sum of the weighted grades between the exam (55%), the multiple-choice tests (10%), the practicals (25%) and the group work (10%), being in any case, necessary to have passed the exam to pass the course. Otherwise, the grade of the course will be the weighted grade obtained in the final exam. However, for the Extraordinary Evaluation, if the teacher deems it appropriate, the positive results obtained in the tests or complementary activities by the students during the course may be kept.

However, if the student decides to waive the continuous evaluation and opt for the final evaluation, he/she must communicate it in writing within a period of nine weeks from the beginning of the term according to the academic calendar of the center. This communication must be delivered to the professor in person and delivery by e-mail or other digital means will not be valid, except in exceptional cases (e.g. Erasmus).

In any case, the student may waive the final exam; it will be enough not to take the final exam for the final grade to be no-show or no-show.



END-OF-COURSE EVALUATION

In this case, a series of questions/problems will be added to the written exam (to be taken on the official date) to evaluate the students' knowledge of the contents developed in class and in the complementary practices.

In order to pass the course, students will have to:

1) Pass the practical and theoretical part of the exam, that is, obtain 50% of the points in each part so that the scores obtained can be added together.

2) Obtain a minimum grade of 4.5 out of 10 or the proportional grade for the additional questions/problems corresponding to the final evaluation.

In the case of passing the required criteria, the final grade will be the result of the weighted sum of the different parts, being the value of the exam 55% of the grade, and the value of the additional tests 45%.

In the case of not passing the course, the grade obtained will be the weighted grade corresponding to the part not passed (in the case of not passing any of the parts, the grade obtained will be the weighted grade of the part with the highest score).

Students will have the right to be evaluated through the final evaluation system, regardless of whether or not they have participated in the continuous evaluation system (within the initial period of 9 weeks).

Failure to take the final test will result in the grade of not presented or not presented.



DUAL MODALITY

The evaluation of the course taken in Dual modality will be carried out as follows:

- Deliverables works: 80%.

- Presentation: 10%.

- Oral defense: 10%.

The final grade will be obtained by the weighted sum of the above mechanisms.

The waiver of the evaluation will be done by not handing in the assignments, or by means of the mechanisms indicated in the UPV/EHU student evaluation regulations.





IMPORTANT NOTE:

In the event that health conditions prevent the realization of a face-to-face teaching activity and/or evaluation, a non-face-to-face modality will be activated of which the students will be promptly informed.

Students who do not pass the course in the ordinary call, regardless of the evaluation system chosen in it, will have the right to take the exams and evaluation activities of the extraordinary call.

The students who underwent the continuous evaluation, and have passed the practices and work required (under the criteria mentioned in the ordinary evaluation), and if the teacher deems it appropriate, may keep their grade and only have to take an exam (under the same criteria mentioned in the ordinary evaluation), which will complete the evaluation of the activities carried out during the course.

Those who waived the continuous evaluation or did not pass it because they did not reach the minimum required (4.5 out of 10 or the equivalent proportional grade), will undergo a written exam and additional tests as described in the previous section and under the same criteria required for a final evaluation.

In the case of passing the required criteria, the final grade will be the result of the weighted sum of the different parts (maintaining the weights defined in the ordinary evaluation).

In any case, the student may waive the call, it will be enough not to present to the final test for the final grade is not presented or not presented.



DUAL MODALITY

The evaluation of the course taken in Dual modality will be carried out as follows:

- Deliverables works: 80%.

- Presentation: 10%.

- Oral defense: 10%.

The final grade will be obtained by the weighted sum of the above mechanisms.

The waiver of the evaluation will be done by not handing in the assignments, or by means of the mechanisms indicated in the UPV/EHU student evaluation regulations.





IMPORTANT NOTE:

In the event that health conditions prevent the realization of a face-to-face teaching activity and/or evaluation, a non-face-to-face modality will be activated of which the students will be promptly informed.

* Class notes.
* Material provided by the teacher.

Basic bibliography

* Arenas Reina, J. M. (2000). Control de tiempos y productividad. La ventaja.

* Barnes, R. M. (1972). Estudios de Movimientos y Tiempos. Aguilar.

* Castanyer Figueras, F. (1988). Control de métodos y tiempos (Vol. 7). Marcombo.

* Oficina Internacional del Trabajo. OIT. Ginebra. (1996). Introducción al estudio del trabajo. Cuarta Edición.

* Zubillaga J. (2005). Apuntes de Organización del Trabajo y Factor Humano.

In-depth bibliography

* Alfaro Bertrán, F., & Alfaro Escolar, M. (1999). Diagnósticos de productividad por multimomentos (Vol. 63). Marcombo.
* Anderson, David J.; Carmichael, Andy (2016). Essential Kanban Condensed. Seattle, WA: Lean Kanban University Press.
* Derby, E., Larsen, D., & Schwaber, K. (2006). Agile retrospectives: Making good teams great. Pragmatic Bookshelf.
* Euskalit (2005). Calidad Total: Modelo EFQM de Excelencia.
* García Alonso, A. (1997). Conceptos de organización industrial (Vol. 62). Marcombo.
* Gómez Foronda, S. (2021). Organizaciones Inteligentes. Ediciones B de Bolsillo.
* Kobayashi, I. (1988). 20 Claves para mejorar la fábrica.
* Kryvinska, N., & Gregus, M. (2018). Agile Information Business.
* Lahmann, J. (2019). La empresa motivada: un modelo con 14 herramientas y disciplinas para un equipo motivado. Libros de Cabecera.
* Leybourn, E. (2013). Directing the Agile organisation: A lean approach to business management. IT Governance Ltd.
* Maximini, D., Maximini, & Rauscher. (2018). Scrum Culture. Springer International Publishing AG.
* Maynard. Manual del Ingeniero Industrial
* Meyers, F. E. (2000). Estudios de tiempos y movimientos: para la manufactura Ágil. Pearson educación.
* Poels, F. (2001). Estrategias de valoración y remuneración de puestos de trabajo: cómo diseñar y aplicar sistemas eficaces. Fundación Confemetal.
* Schwaber, K. (1997). Scrum development process. In Business object design and implementation (pp. 117-134). Springer, London.
* Schwaber, K., & Sutherland, J. (2011). The scrum guide. Scrum Alliance, 21, 19.

Journals

* Journal of Operations Management
https://onlinelibrary.wiley.com/journal/18731317
* International Journal of Production Economics
https://www.journals.elsevier.com/international-journal-of-production-economics
* Procedia Manufacturing
https://www.journals.elsevier.com/procedia-manufacturing
* The International Journal of Advanced Manufacturing Technology
https://www.springer.com/journal/170
* Journal of Cleaner Production
https://www.journals.elsevier.com/journal-of-cleaner-production
* Journal of Manufacturing Systems
https://www.journals.elsevier.com/journal-of-manufacturing-systems

Web addresses

* International Labour Organization: https://www.ilo.org/
* Prothius "Cátedra en Organización Industrial": http://www.prothius.com
* Web about lean manufacturing and personal productivity: https://www.leanroots.com