Sales Management27399
- Centre
- Faculty of Engineering - Bilbao
- Degree
- Bachelor's Degree In Industrial Organisation Engineering
- Academic course
- 2024/25
- Academic year
- 3
- No. of credits
- 6
- Languages
- Spanish
- Basque
- Code
- 27399
TeachingToggle Navigation
Teaching guideToggle Navigation
Description and Contextualization of the SubjectToggle Navigation
The subject of Commercial Management is taught in the third year of the Industrial Organization degree, within Module 3, called Business Organization.
The subject is therefore framed within the context of Business Organization, and provides continuity (based on the subject of Economics) to the common subjects of the first two years within engineering in which technical knowledge is acquired.
Thus, the subject of Commercial Management specializes in the field of business organization to give way in subsequent subjects in the degree to greater knowledge in the management and organization of business structures, such as Financial Management or Competitiveness and Business Innovation among others.
Thanks to the signature, the necessary skills will be acquired to be able to have the BASIC knowledge FOR THE COMMERCIAL AND MARKETING MANAGEMENT OF THE COMMERCIAL COMPANY REGARDING: COMMERCIAL AND MARKETING FUNCTION, DEMAND PRESCRIPTION AND STUDY, COMMERCIAL RESEARCH AND MARKET STUDIES , PURCHASES AND SUPPLY, COMMERCIAL ORGANIZATION AND MARKETING PLANNING.
IT IS INTENDED TO FACILITATE THE KNOWLEDGE TO IDENTIFY NEW TECHNIQUES AND TOOLS IN THE AREAS OF COMMERCIAL MANAGEMENT AND MARKETING OF THE COMPANY AND SEEK IMPROVEMENTS IN THE OPERATION IN THESE AREAS, and thus be able to access in the professional field positions that require dual knowledge of engineering and business management.
Skills/Learning outcomes of the subjectToggle Navigation
PROVIDE BASIC KNOWLEDGE FOR THE COMMERCIAL AND MARKETING MANAGEMENT OF THE COMMERCIAL COMPANY REGARDING: COMMERCIAL AND MARKETING FUNCTION, PRESCRIPTION AND STUDY OF DEMAND, COMMERCIAL RESEARCH AND MARKET STUDIES, PURCHASES AND SUPPLY, COMMERCIAL ORGANIZATION AND MARKETING PLANNING .
IT IS INTENDED TO PROVIDE KNOWLEDGE TO IDENTIFY NEW TECHNIQUES AND TOOLS IN THE AREAS OF COMMERCIAL MANAGEMENT AND MARKETING OF THE COMPANY AND SEEK IMPROVEMENTS IN THE OPERATION IN THESE AREAS
Theoretical and practical contentToggle Navigation
Topic 0 COMMERCIAL MANAGEMENT or MARKETING?
Topic 1 THE BASIC CONCEPTS OF MARKETING
Topic 2 GENERAL ASPECTS OF MARKETING
Topic 3 MARKETING PLANNING
Topic 4 THE MARKET AND ITS ELEMENTS
Topic 5 STUDY OF THE DEMAND: CONCEPT AND CONDITIONS. FORECAST
Topic 6 FUNCTION OF DEMAND
Topic 7 INDUSTRIAL MARKET STUDY
Topic 8 COMMERCIAL ORGANIZATION. THE SALES FORCE
Topic 9 PURCHASES AND SUPPLY
Topic 10 MARKETING-MIX POLICIES
Topic 11 MARKETING TRENDS
MethodologyToggle Navigation
Regarding the methodology, this will be divided into master classes and classroom practices (group and individual work, and
oral presentation of some group works).
- In the master classes, the theory will be explained according to the syllabus, using power points that have previously been explained.
provided to students through the e-gela platform so that they acquire knowledge for commercial management and
company marketing (RA).
- These master classes will be complemented with classroom practices through readings of real practical cases, and
resolution individual and/or group exercises for understanding and application. Through these practices you will learn
to identify new techniques and tools, and to analyze and apply improvements (AR).
- There will also be an oral presentation in class of some of these works, so that they can be shared
the learning results acquired with the rest of the students.
Assessment systemsToggle Navigation
- Final Assessment System
- Tools and qualification percentages:
- Written test to be taken (%): 70
- Realization of Practical Work (exercises, cases or problems) (%): 5
- Team projects (problem solving, project design)) (%): 15
- Exhibition of works, readings ... (%): 10
Ordinary Call: Orientations and DisclaimerToggle Navigation
Written test 70%
Continuous evaluation 30%
The evaluation system will be mixed, that is, it will consist of a written test to be developed (final exam) that will mean the
70% of the final grade, and for the remaining 30% continuous evaluation will be applied.
This continuous evaluation will be done through problem solving in class (5%), completion of individual work
(5%), team work (10%) and oral presentations (10%).
It will be mandatory to pass the exam to pass the subject.
In any case, students will have the right to be evaluated using the final evaluation system, regardless of
whether or not they have participated in the continuous evaluation system (art 8.3). To do this, the students must present
written to the teaching staff responsible for the subject the waiver of continuous evaluation, for which they will have a
period of 9 weeks from the start of the course.
To resign from the call, it will be enough to not appear at it.
**In the event that sanitary conditions prevent the carrying out of a teaching activity and/or evaluation
face-to-face, a non-face-to-face modality will be activated of which the students will be informed promptly.
Extraordinary Call: Orientations and DisclaimerToggle Navigation
The evaluation criteria for the extraordinary call will be carried out exclusively through the
final evaluation.
To resign from the call, it will be enough to not appear at it.
**In the event that sanitary conditions prevent the carrying out of a teaching activity and/or evaluation
face-to-face, a non-face-to-face modality will be activated of which the students will be informed promptly.
Compulsory materialsToggle Navigation
Notes that will be provided in class through e-gela.
Exercises, readings and practical cases that will be distributed in class.
Student guide.
BibliographyToggle Navigation
Basic bibliography
-KOTLER, P. and ARMSTRONG, G. (2018). MARKETING PRINCIPLES, 17TH EDITION, PEARSON PUBLISHING.
-Talaya, Á. E., & Romero, C. L. (2013). Commercial address. ESIC Editorial.
In-depth bibliography
-Monferrer Tirado, D. (2013). Fundamentals of Marketing.
-Herradón, A. C. (2016). Marketing policies. BRANCH.
-Prado Román, A. and Pascual Nebreda, L. (2018). Industrial and Services Marketing.ESIC Editorial
Journals
- Journal of Marketing
-Journal of Marketing Research
- Spanish Commercial Information.
- Spanish Magazine of Marketing Research. ESIC
- Distribution and Consumption.
Web addresses
-Those from the magazines.
-Vodafone Observatory (real cases)
GroupsToggle Navigation
01 Teórico (Spanish - Mañana)Show/hide subpages
Weeks | Monday | Tuesday | Wednesday | Thursday | Friday |
---|---|---|---|---|---|
1-2 | 10:00-11:30 (1) | 08:30-10:00 (2) | |||
2-2 | 08:30-09:30 (3) | ||||
3-6 | 10:00-11:30 (4) | 08:30-10:00 (5) | |||
7-9 | 10:00-11:30 (6) | 08:30-10:00 (7) | |||
10-14 | 10:00-11:30 (8) | 08:30-10:00 (9) | |||
11-11 | 11:00-13:00 (10) |
Teaching staff
Classroom(s)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (1)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (2)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (3)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (4)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (5)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (6)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (7)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (8)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (9)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (10)
01 Applied classroom-based groups-1 (Spanish - Mañana)Show/hide subpages
Weeks | Monday | Tuesday | Wednesday | Thursday | Friday |
---|---|---|---|---|---|
1-2 | 08:00-09:00 (1) | ||||
2-2 | 09:30-10:30 (2) | ||||
3-6 | 08:00-09:00 (3) | ||||
7-9 | 08:00-09:00 (4) | ||||
10-14 | 08:00-09:00 (5) |
Teaching staff
Classroom(s)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (1)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (2)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (3)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (4)
- P5I 2A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (5)
31 Teórico (Basque - Mañana)Show/hide subpages
Weeks | Monday | Tuesday | Wednesday | Thursday | Friday |
---|---|---|---|---|---|
1-14 | 09:30-11:30 (1) | 11:30-12:30 (2) | |||
2-2 | 12:30-13:30 (3) | ||||
14-14 | 09:00-11:00 (4) |
Teaching staff
Classroom(s)
- P4I 9A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (1)
- P4I 9A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (2)
- P4I 9A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (3)
- P4I 9A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (4)
31 Applied classroom-based groups-1 (Basque - Mañana)Show/hide subpages
Weeks | Monday | Tuesday | Wednesday | Thursday | Friday |
---|---|---|---|---|---|
1-14 | 10:30-11:30 (1) | ||||
2-2 | 11:30-12:30 (2) |
Teaching staff
Classroom(s)
- P4I 9A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (1)
- P4I 9A - ESCUELA DE INGENIERIA DE BILBAO-EDIFICIO II (2)