Healthcare systems. Management of human and material resources. Directive function of nursing services and care management. Healthcare planification and economy. Quality and safety in the administration of nursing services. Risk prevention in nursing. Quality control in nursing.

Competences to be developed:

E1.- Analyzing the characteristics of diverse healthcare systems taking into account the environment they develop in and the influence said systems have over the role or activity of nursing.

E2.- To project the areas of nursing action in each of the phases of care management through a positive and responsible leadership.

E3.- To estimate the relevance of the implementation of quality control systems and risk management in patient security.

T.- TEAMWORK: the competence of teamwork supposes the personal disposition and the collaboration in the realization of other activities to meet common goals, sharing information, assuming responsibilities, solving difficulties, and contributing to the collective improvement and development (Torrelles, 2011). (Level 3: autonomous).

Unidad Temática 1.- PLANIFICACIÓN, ORGANIZACIÓN Y GESTIÓN DE LA ASISTENCIA SANITARIA



Unit 1: HEALTH ADMINISTRATION AND HEALTHCARE SYSTEMS

Unit 1.1. Evolution of work organization

Unit 1.2. The organization of healthcare. Healthcare systems.

Unit 1.3. The structure and organization of the National Health Care System (from Spanish SNS). The competence distribution: Basque Autonomous Community (Osakidetza/Basque Healthcare Service).

Unit 1.4. Concept and methods of health planning.

Unit 1.5. Strategic management of healthcare organizations.

Unit 1.6. Marketing in healthcare.

Unit 1.7. Clinical management units. Evidence based healthcare provision.

Unit 1.8. Concepts of economic evaluation.

Unit 1.9. Evaluation systems and assessment of perceived quality and satisfaction.

Unit 2: MANAGEMENT OF NURSING SERVICES

Unit 2.1. Politics and human resource management: the nursing professional in healthcare organization.

Unit 2.2. Leadership skills: nursing management in the organization.

Unit 2.3. Communication in the healthcare organization. Professional communication between the health care provider and the patient.

Unit 2.4. Management in hospitalization wards.

Unit 2.5. Management in the outpatient area.

Unit 2.6. Continuous learning and professional development.

Unit 2.7. Ethical and legal aspects of professional nursing practice.

Unit 3: MANAGEMENT OF QUALITY AND SEFETY IN CARE

Unit 3.1. Concept of quality care. Evolution and components.

Unit 3.2. Quality management.

Unit 3.3. Risk management

Methodological activities

- Oral expositions of the professor, analysis, synthesis, and assimilation of the concepts addressed in the classroom.

- Seminars in reduced groups.

- Article analysis and videos.

- Group and/or individual projects.

• Continuous Assessment System
• Final Assessment System
• Tools and qualification percentages:
  • Written test to be taken (%): 60
  • Individual works (%): 20
  • Team projects (problem solving, project design)) (%): 20

In accordance with the provisions of the Protocol on academic ethics and prevention of dishonest or fraudulent practices in the evaluation tests and in the academic work of the UPV/EHU, the teaching staff of the subject on the first day of class, in the presentation of the student's guide will specify with the greatest possible precision and clarity, the materials, media and resources, technological or otherwise, whose use is allowed in the development of the evaluation tests of the subject.



Continuous evaluation system:

Through evaluation and tutoring of individual and/or group projects and written exam of theoretical content,

with the following grading by competences:

- E1. Up to 25% [Written exam of unit 1 (15%) and individual project (10%)].

- E2. Up to 40% [Written exam of unit 2 (30%) and individual project (10%)].

- E3. Up to 25% [Written exam of unit 3 (15%) and group projects (10%)].

- T: Up to 10% (Group projects).



To pass the subjetc, all the competences must be passed.





FINAL EVALUATION SYSTEM:

Students will have the right to be evaluated through the final evaluation system, regardless of whether or not they have participated in the evaluation system proposed by the teaching staff. To do this, students must submit in writing, before October 13, 2023, to the teaching staff responsible for the subject the resignation to the proposed evaluation. Single final test will consist of a written test with the following weighting:

CE 1: up to 25% [Written test of Thematic Unit 1].

CE 2: up to 40% [Thematic Unit 2 written test].

CE 3: up to 25% [Written test of Thematic Unit 3].

CT: up to 10% (Written test on transversal competence).



To pass the subject, all the competences must be passed.



CALL RESIGNATION:

The resignation to the announcement will suppose the qualification of not presented or not presented.



In the case of continuous evaluation, in accordance with the provisions of art. 12.2 of the Regulations governing the Evaluation of students in official undergraduate degrees, if the weight of the final test is greater than 40% of the grade for the subject, it will suffice to renounce the call by not presenting said final test. so that the final qualification of the subject is not presented or not presented.



In the case of final evaluation, failure to appear for the test set on the official exam date will mean automatic resignation from the call.

FINAL EVALUATION SYSTEM:

The evaluation of the subject in the extraordinary call will be carried out exclusively through the final evaluation system.

This will be carried out through a written test of the same characteristics as that described in the ordinary call.

The note of those competences that have been approved in the ordinary call will be taken into account.



CALL RESIGNATION:

Failure to appear for the test set on the official exam date will result in automatic resignation from the call.

- Aranaz, J.M.; Aibar, C.; Vitaller, J.; Mira, J.J. (Dirs.). (2008). Gestión Sanitaria. Calidad y seguridad de los pacientes. Madrid: Díaz de Santos.

- Mompart, M.P. (2000). Administración de servicios de Enfermería. Barcelona: Masson.

- Registered Nurses´ Association of Ontorio (2006). Desarrollo y mantenimiento del Liderazgo en enfermería. Toronto, Canadá: Asociación Profesional de Enfermeras de Ontario.

Basic bibliography

- Aranaz, J.M.; Aibar, C.; Vitaller, J.; Mira, J.J. (Dirs.). (2008). Gestión Sanitaria. Calidad y seguridad de los pacientes. Madrid: Díaz de Santos.



- Mompart, M.P. (2000). Administración de servicios de Enfermería. Barcelona: Masson.

In-depth bibliography

-Álvarez, C. (1994). Administración sanitaria y sistemas de salud. Madrid: Síntesis.
-Ayuso Murillo, D. (Dir.-Coord.). (2007). La gestión de Enfermería y la división médica como dirección asistencial. Madrid: Díaz de Santos.
-Ayuso Murillo, D.; Grande Sellera, R.F. (Dirs.-Coords.). (2007). La gestión de Enfermería y los Servicios Generales en las Organizaciones Sanitarias. Madrid: Díaz de Santos.
-Huber, D. (1996). Liderazgo y Administración en Enfermería. Philadelphia: McGraw-Hill Interamericana.
-La Monica, E.L. (1994). Dirección y administración en Enfermería. Un enfoque práctico. Madrid: Mosby-Doyma.
-Marriner-Tomey, A. (1996). Administración y liderazgo en Enfermería. (5ºed.). Madrid: Mosby-Doyma.
Mompart, M.P.; Durán, M. (2001). Administración y gestión. Madrid: Difusión Avances de Enfermería.

Journals

- Medical Economics(edición española).

Web addresses

- Asociación Nacional de Directivos de Enfermería: http://www.ande.org/
- Instituto Nacional de Estadística: http://www.ine.es/
- Ministerios de Sanidad, Servicios Sociales e Igualdad: http://www.msps.es/
- http://www.osanet.euskadi.net/r85-2880/es/
- Sociedad Española de Calidad Asistencial: http://www.secalidad.org/