Account cancellation and credit reimbursement procedure for 2023/2024 users
This procedure affects account cancellations and credit reimbursements of former University of the Basque Country students, i.e., users whose studies came to an end by December, 31st 2024 and who, from that date, are no longer related to our institution.
Accounts holding at least a €2 credit balance are entitled to reimbursement and should request it from February 3rd to 16th, 2025.
Should your account fall below the minimum balance applicable for reimbursement, you will be able to use up your credit until February 28th, 2025.
Users meeting reimbursement requirements will be informed of their credit balance and the procedure to request reimbursement on their university online mail.
March 1st, 2025, all Sareprint accounts associated with users not related to the University of the Basque Country on December, 31st 2024, will be cancelled.
For further details, feel free to contact us: sareprint.info@ehu.eus
It must be attached in a single pdf document, the D.N.I. on both sides and the certificate of ownership of the bank account